Recover lost revenue with AI-powered refund claims
Automatically detect delivery failures, file refund claims with third-party carriers, and track recovery — achieving a 99% claim success rate.
See it in action
Returns & refunds pipeline — status tracking & recovery
How it works
Simple to set up, powerful in action
AI detects failures
Automatically identifies late deliveries, damaged goods, and delivery exceptions.
Auto-file claims
AI generates and submits refund claims with supporting evidence to the carrier.
Track recovery
Monitor claim status and recovered amounts in a centralized dashboard.
Everything refund management offers
Failure detection
AI monitors every delivery for SLA breaches, damage reports, and exceptions.
Auto-claim filing
Claims are automatically generated with proof, timestamps, and SLA documentation.
Recovery tracking
Dashboard showing pending, approved, and paid refunds per carrier.
Carrier scorecards
Track refund rates by carrier to inform your logistics partnerships.
Real-time alerts
Get notified immediately when a delivery exception is detected.
Evidence packaging
AI bundles photos, timestamps, and tracking data into claim-ready reports.
Recurring claim rules
Set rules for automatic claims based on delivery time, condition, or carrier.
Revenue analytics
Track total recovered revenue, claim volume, and resolution trends over time.
Measurable impact
Real results from real customers
AI-prepared claims with complete evidence rarely get denied.
Most mid-size businesses recover $50K+ in the first year.
Fully automated from detection to filing to tracking.
Frequently asked questions
Which carriers do you support refund claims for?
We support claims for DoorDash, Uber, GrubHub, FedEx, UPS, and all major last-mile carriers.
How does the AI detect delivery failures?
It monitors delivery timestamps against SLAs, analyzes POD photos, and cross-references customer feedback signals.
Is there a fee for recovered refunds?
The feature is included in Premium and Enterprise plans. There are no additional fees or commissions on recovered amounts.
Ready to try Refund Management?
Get started in minutes. No credit card required.